FAQ: WHAT IS A VIRUS AND HOW DO I REMOVE/PREVENT A VIRUS?

What is a Virus?

In computer security technology, a virus is a self-replicating program that spreads by inserting copies of itself into other executable code or documents (for a complete definition: see below). Thus, a computer virus behaves in a way similar to a biological virus, which spreads by inserting itself into living cells. Extending the analogy, the insertion of the virus into a program is termed infection, and the infected file (or executable code that is not part of a file) is called a host.

What can a little computer virus do?

Virus’ can cause many destructive or annoying effects upon your personal computer. Virus’ can also send copies of themselves out to your friends and family who are on your contact list in your email account and infect their computers as well.

Virus’ can go as far as steaming sensitive information from your computer and transmitting it back to its creator.

How did I get this Virus?

Computer Virus’ normally enter your computer through Email attachment, Downloading files/documents or just browsing the web.

How do I detect and remove a Virus?

To find if you’re computer has been infected we recommend running a free online virus scanner, like the following:

Micro's HouseCall

Symantec's Virus Detection

McAfee Security's FreeScan

How can I stop my computer from being infected by a virus?

Although Comcen scan all incoming and outgoing emails for potential virus, we still recommend customers to download and install Anti Virus Software on their Computers and update this software regularly. Some Antivirus Software is free to trial and other software needs to be purchased. As everyone has different likes and needs we don’t a set ‘supreme’ virus killer though we do recommend a virus killer that has a trial period or free access. Below are a few links to some well known Anti Virus Software websites:

http://windowsupdate.microsoft.com (free for all Windows operating system users)

http://www.trendmicro.com.au (trial for free for all users)

http://www.symantec.com/index.htm (trial for free for home and SOHO users)

http://www.avast.com.au Totally Free

http://www.grisoft.com/ Totally Free

Please feel free to trial any other Anti Virus Software that is available.
We also strongly advise that you do not open any email attachments that are suspicious or unanticipated.

NOTE: Comcen do not provide support for the above or any other virus killers. If you need support for this software please get in contact with the creators support teams or a local computer store or friendly technician.

DISCLAIMER: Comcen shall not be liable for any damaged caused by virii entering your computer equipment or any other property, or any materials being downloaded such as materials, data, text, images, video or audio from the internet.