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3g
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General 3G Settings
Is the 3G modem provided by Comcen locked?
What 3G network does Comcen use?
I am getting Error 619. What can I do?
Profile Name not 999A1 on Mac
Known Installation Fault
My signal is low. What can I do?
What is the procedure to setup the service on my computer?
Does the modem automatically select the network?
Can I manually override the network selection?
Sometimes when I’m changing location, I have no Internet access, is this normal?
How much coverage is available?
What speeds can I achieve on this service?
Are there any extra features that are included with this service?
What are the payment options for this service?
If I don’t download all my allocated data in one month, does it roll over?
Is SMS available on this service?
If I download more than the allocated allowance per month what happens? 3G
Is it possible for me to put the SIM card from the 3G Modem into my mobile phone?
I have an existing 3G Broadband Modem. Can I use it on your service?
Can I play online games on this service? 3G
I am receiving a PUK code message on my device/handset, what do I do?
I'm having intermittent browsing issues, what can I do?
I'm having connection issues, what can I do?
I'm having speed issues, what can I do?
What do the Huawei E169, E220 and E1762 status lights mean?
If I'm having problems, what are some general troubleshooting steps I can try?
3G Support
Phone: 1300 300 324
Email:
support@comcen.com.au
Anything we haven't thought of? Please let us know.
Your comments are greatly appreciated.
