Phishing/Spam email: UPDATED 20/12/11


It has come to our attention there are emails circulating, claiming to be from Comcen and asking customers to verify their password information via an included web address. These emails are NOT legitimate mail from us and should be simply discarded.

We will never ask you to visit a website outside our network to update any of your sensitive information via email. You can do this yourself at any time through our My Account section from the Comcen website.

You will notice in these emails that the grammar is generally poor and that there is typically an impersonal signature. These factors combined are usually good indicators that the message is a hoax. You may also notice that when you click on 'reply' (without sending), the return address will clearly NOT be a Comcen email and most commonly be @live.com or gmail.com. There are a few variations of these types of spam message, which have a similar purpose or request. If you are ever in doubt please forward this message to one of the email addresses on our website.

Below is a sample of a few such emails currently being sent;


Variation 1:


Comcen Webmail

11/14/2011

Dear customer(support@comcen.com.au),

Your account access has been limited, to confirm your login details please login from the link below :

http://webmail.comcen.com.au/imp/login.php

Thank you

© 2011 comcen.com.au. All rights reserved.

Variation 2:


Dear comcen.com.au Account User,

This message is from your email administrator / maintenance center email account to all users. We are improving our database and e-mail center due to unusual activities identified in our email system. Therefore, we are deleting all e-mail accounts identified to improve and create space for new ones.

You are required to verify your email account via email, confirming their identity. This will prevent your mail account termination during this exercise.

To confirm your email identity, you provide the information requested below:

* Username:(........) (required)

* Password : (........)( required)

* Date of Birth: (........) (optional)

* Country or territory: (........) (optional)

http://webmail.comcen.com.au/imp/

* Important * Please provide all this information completely and correctly otherwise, for security reasons we may have to disable your account temporarily.

----------------------------------------------------------------

This message was sent using IMP, the Internet Messaging Program.


Variation 3:


----- Original Message -----
From: "Comcen.Com.Au"
To:
Sent: Wednesday, September 09, 2009 9:49 PM
Subject: ****Help Desk****

Dear comcen.com.au Webmail Subscribers,

We are currently carrying-out a maintenance process to our comcen.com.au network to make our server more stronger and also to fight against SPAM because we are receiving too many spam notification from comcen.com.au subscribers, so we are currently moving to a more secured server and so many things are going to change so please bear with us because we are only trying to serve you More better.

Please note that our new secured site has been completed, and if you are the rightful owner of the account you are required & strongly advised to contact Us now by submitting the below details, we don't normally require this from Customers but in order for you to enjoy our new secured site and also to prove To us that you are the rightful owner of this account, before we provide you with the new site login,please contact us back with the below data's right away first for confirmation:

E-mail Address: { }

And Password: { }

Telephone Number (+ )

Alternative E-mail Address: ( )

Please note that details submitted by you will only be valid in our new login Site after we must have confirmed the above details submitted by you Failure to Summit your comcen.com.au account details, will render your email address in-active From our data base.

Thank you for your cooperation & for using comcen.com.au!

Help Desk.


Variation 4:


Welcome to Comcen Internet Services

It has come to our attention that your account Billing Information records are out of date. That requires you to update the Billing Information. Failure to update your records will result in account termination.

Please update your records within 24 hours. Once you have updated your account records, your account session will not be interrupted and will continue as normal. Failure to update will result in cancellation of service, Terms of Service (TOS) violations or future billing problems.

You must click the GO button below and enter your login information on the following page to confirm your Billing Information records...

From : Comcen Internet Services

Date : Monday, June 29, 2009

GO

Thank you for using Comcen Internet Services.