If the kids are home and you're not, and you've forgotten to switch on Call Control so that they can't make expensive calls, you can turn it on from another location using Remote Access.
For detailed information on how to use Remote Access, login to My Account. After selecting your phone service you will find the appropriate guides on the right hand side of the page.
Remote Access costs $2.20 per month plus applicable call forwarding charges.
Activate Remote Access by emailing orders@comcen.com.au