Calling Number Display (Caller ID)

Calling Number Display can help you identify who is calling by displaying the caller’s phone number. It can also store the date and the time of the call, as well as the phone numbers of people who hang up without leaving a message.

You will need a CND compatible phone or Calling Number Display unit in order to use the Calling Number Display feature.

For detailed information on how to use Calling Number Display, login to My Account. After selecting your phone service you will find the appropriate guides on the right hand side of the page.

Pricing

Calling Number Display is $6.00 inc. GST per month.

Availability

Calling Number Display is available on tone phones in most areas throughout Australia. However, you will need to purchase or rent a Calling Number Display compatible telephone or attachment for your existing phone to display caller details.

Disclosure of your calling line identification

If you have call blocking or line blocking enabled on your phone line, or you have a Silent Line, your Calling Line Identification (CLI) will generally not be disclosed to third parties.

However there are some circumstances in which your CLI will always be disclosed. You cannot block CLI on calls made by you or someone else on your phone line:

  • to the emergency call service (000);
  • on internet dial up calls made to an Internet Service Provider (ISP) who uses a Telstra ISDN service or an 0198307 or 0198308 access number, but only where the ISP uses the CLI for fraud prevention, billing, call management or credit control;
  • when you or someone else sends a text message or replies to a Talking Text message from your Basic Telephone Service - in accordance with worldwide standards for SMS, all messages including reply messages will display the telephone number of the sender;
  • when you or someone else uses another carriage service provider by using a network override code.

Activate Calling Number Display by emailing orders@comcen.com.au