ADSL2+ BROADBAND

Comcen is pleased to offer a great entry level ADSL2+ plan. $19.95 for 500mb (then shaped to 28k).

This connection is based on our ADSL2+ broadband technology.

The plan is designed for someone who's on dial-up and is looking to get onto broadband in an affordable way.

Some of the highlights of this plan are:

• With broadband you can be on the phone and the Internet at the same time.
• You have a permanent Internet connection. No more dial-up call costs that you need worry about. That's a great saving right there!
• Comcen let's you pick from any of our great value phone bundle plans.
• Your broadband account will be shaped to 28.8k so you never have to worry about big excess bills.

Information on the Phone:


• Your phone calls run on the same Telstra phone network. No need to worry about poor quality.
• Cheap local calls, STD and long distance rates.
• Plus, we have phone cap specials that let you talk anytime for 2 hours for $1.98. You could save up to 80% on some calls to loved ones.

Just think, you'll be able to talk to all your friends and family, plus surf the Internet at high speed from a low price of $49.90 per month (excluding minimum spend and call costs).

Comcen ADSL Broadband customers, click here to bundle your Home Telephone and update to Comcen ADSL2+.

Code	Plan Name	Total	Peak	Off-Peak	Price
ENT1	Entry Level Broadband	500MB	N/A	N/A	$19.95	Sign Up

1 A Monthly line rental fee applies to phone bundle services.
2 All shaped plans are slowed to 28.8kbps when data limit has been reached.

Connection Type	12 Months	24 Months
Transferring from an existing Phone Service	$50	FREE!
New Connections with a physical line into the premise	$150	$100
New Connections with a physical line into the premise (waive CSG Rights)	$50	FREE!

The above activation fees apply for both your ADSL2+ and Comcen Phone Service.

1 Transferring from an existing Phone Service implies you currently have an active Telephone Service with another provider, you would be porting across to Comcen.
2 New Connections with a physical line into the premise, implies that you do not currently have an active Telephone Service in your premise, however have existing cabling into your premise (ie, a Phone Service was previously connected at this address by either yourself, or a previous tennant or owner.

	Model	Price
USB & Ethernet ADSL Router (1 Port)	BiPAC 5210S	$79.00
Ethernet Router ADSL (4 Port)	BiPAC 7300	$99.00
Wireless ADSL Router with VOIP (3 Port)	OPEN824RLW	$149.00
Advanced Ethernet Router (4 Port)	BiPAC 7402R2	$199.00
Advanced Ethernet ADSL Router (4 Port)	BiPAC 7402L-M	$199.00

If you have an existing ADSL2+ compatible modem, you are not required to purchase a new modem from us.

Should you wish to host your own web server or email server on your connection you may rent a static IP address at $11.00 per month.

If you would like pricing on more than 1 static IP, please contact sales@comcen.com.au

• Above “bundled” pricing is only valid to full service (local and long distance) phone customers. In the event you move your long distance to another provider, there is a $10 per month additional charge.
• The data rates available to a particular ADSL customer are affected by many factors, and some by quite significant amounts. These include:
  • The length of copper wire from the exchange.
  • The number of, and type of, other services being used over copper pairs in the same cable by other customers.
  • The configuration and line quality of the copper wire pair between the exchange and the customer’s premises.
  • Electrical interference from outside sources (such as electric motors).
  • The configuration of the copper wiring within the customer’s premises.
  • The software configuration and application on the customer’s computer (in particular how it uses the uplink back to the exchange) .
  • The customer’s hardware or modem.
  • The capacity of, load on, and access data rate of the destination host computer which the customer is accessing.
• Download quota is the amount of data you may download in any given month. Any unused data is forfeited at the end of that billing month. For the purpose of calculation, 1GB = 1000MB. Read our billing step through here.
• ADSL2+ phone bundles do not support complex services such as Line Hunt, FaxStream or Indial. If you have a complex Value Added Service(VAS) and wish to port you will need to have the complex VAS removed prior to submitting the porting request.
• If you try and switch your home telephone away from Comcen in the future, you may lose your number. Exceptions to this is if you port away to selected carriers with bi-lateral agreements. These currently include Telstra, Primus and Optus.
• Should you have a rented Telstra handset, you are required to return it or will be charged a $50 fee for purchase in the first month.
• Current ADSL2+ customers aren't premitted to change to this plan.
• Applications which are cancelled after processing has commenced, but before the order has been submitted to our wholesaler is subject to a fee of $100. Cancellation requests received after the order has been lodged with our wholesaler will be subject to standard cancellation fees and conditions.
• ADSL2+ Bundles take approximately 10-14 working days to provision. Please read our ordering guide for further detail here.
• Uploads and downloads are both counted.
• Existing customers migrating from an active ADSL1 service to an ADSL2+ service will incur a $99 Transfer fee in addition to the normal line activation fee. This only applies if within 6 months of initial contract term, or within 6 months of a previous relocation.
• Early disconnection fees applies ($300 pro-rata for Comcen ADSL2+, $149 pro-rata for Comcen Telephony). For example, if you cancel your contract 9 months into a 12 month contract may have to pay a termination fee of $300 x 3/12 (where 3 is the number of months left to run on the contract, divided by 12 months) = $75 (for each relevant service).

• Read our Terms and Conditions
• See our support pages for more detailed help
• Download the Direct Debit form.